Remote Support

With your permission we are able to control your computer accross the internet as if we were sitting there next to you.

This technology is very handy for last minute configuration issues or for some repairs and training.

To partake in the remote desktop sessions however you need to contact us via phone first on (08) 89 322 111 to book a time where a technition can address your problems.

We will then provide you with a 6 digit code to enter into the following box.

 

Enter your 6-digit code:

Press Connect Button. This will then ask you to download a component. Select Run or Open for the software to download and install (It can take 2 min). We typically have you on the phone during this process so can help talk you through the different screens.

You can also download the Remote Support Installer separately here which will make it faster in the future for you to connect to our remote support. (Handy if you think that you will use this service often)